Terms of Service
Updated January 24, 2022
These Terms of Service (“Agreement”) govern your access to and use of the Exponential Healthcare websites (the “Exponential Healthcare Sites”), software applications (the “Exponential Healthcare Apps”), and all Exponential Healthcare products and services (collectively the “Services”) provided by Exponential Healthcare Practitioners (“Exponential Healthcare,” the “Company,” “we,” “us,” and “our” which terms shall include affiliates of Exponential Healthcare).
Access to and Use of the Exponential Healthcare Sites and the Services
The Exponential Healthcare Sites and Services are not for persons under the age of 13 (or under 16 for individuals in the European Union).
You may access and use the Exponential Healthcare Sites and Services only if you (or your parent or guardian) are able to enter into these Terms of Service and form a legally binding agreement between you and us.
The information you provide us must be complete and accurate and you must at all times be in compliance with these Terms of Service and all applicable laws.
To access and use the Exponential Healthcare Sites and Services, you must create a Exponential Healthcare account and:
- Provide us the required account creation information,
- If required, provide us your credit card or other payment information and
- Create a username and password.
- Grant all permissions and licenses set forth in these Terms of Service,
- Undertake the obligations set forth in these Terms of Service and
- Enter into these Terms of Service.
The Customer may grant additional Representatives access to the Customer’s account as long as each such user provides us his or her required information, creates a username a password and accepts this Agreement.
You agree that you will not use the Exponential Healthcare Sites and the Services for any illegal purposes.
You agree to be responsible for all information, content, including images, comments, links and other materials (“Information”) provided by you and for all activity that occurs with respect to your account.
You agree that you will not enter, upload or disseminate any Information that infringes on the copyrights or other intellectual property rights of any third party.
No Medical Services Relationship
Our Services do not constitute medical advice or medical opinions.
We gather information from our users, analyze and aggregate the information and then provide it for informational purposes. Using the Services is not a substitute for the advice of a medical professional, and the information made available on or through the Services should not be relied upon when making medical decisions or to diagnose or treat a medical or health condition.
If you require medical advice or services, you should consult a medical professional. Your use of the Services does not create a doctor-patient relationship between you and us.
If your use of the Services will change how you exercise, eat or otherwise behave, you agree that you will consult with your healthcare professionals before making changes to your exercise, diet or other behavior.
Exponential Healthcare Practitioner Accounts
Authorized representatives (“Representatives”) of subscribing organizations (“Customers”) may register accounts with us as a “Exponential Healthcare Practitioners”. As a Exponential Healthcare Practitioners you can offer your organization’s services through the Exponential Healthcare apps by sending invitations to individuals to connect their account with yours.
As a Exponential Healthcare Practitioner, you will be granted access to all information of the users that accept your invitations. You acknowledge that this information is personal and confidential and agree that you will not disclose the information to any person and that you will use the information solely in connection with the provision of your services.
If you are a user who accepts an invitation from a Exponential Healthcare Practitioners, you acknowledge and agree that all opinions, advice, statements, or other information, including, without limitation, with respect food, nutrition and exercise, is that of the Exponential Healthcare Practitioners and not of Exponential Healthcare.
All Exponential Healthcare Practitioners are independent operators and not employees or agents of Exponential Healthcare. Exponential Healthcare does not endorse any Exponential Healthcare Practitioner nor any opinions, advice, statements, or other information they provide. Under no circumstances will Exponential Healthcare be responsible for any loss or damage resulting from your reliance on opinions, advice, statements, or other information of any Exponential Healthcare Practitioner.
We continuously work to protect the security of your Information and your account information; however, we cannot guarantee that unauthorized third parties will not be able to circumvent our security measures.
Please notify us immediately of any unauthorized use of your account.
Assumption of Risks Related to the Services
YOU KNOWINGLY AND FREELY ASSUME ALL RISK RELATED TO YOUR USE OF THE EXPONENTIAL HEALTHCARE SITES AND THE SERVICES AS WELL ANY CHANGES THAT YOU MAY MAKE AS A RESULT OF YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION, CHANGES TO YOUR DIET AND EXERCISE.
ON BEHALF OF YOURSELF AND YOUR PERSONAL REPRESENTATIVES AND HEIRS, YOU HEREBY RELEASE, WAIVE, DISCHARGE, HOLD HARMLESS, DEFEND AND INDEMNIFY EXPONENTIAL HEALTHCARE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, REPRESENTATIVES, SUBLICENSEES, SUCCESSORS, AND ASSIGNS FROM ANY AND ALL CLAIMS, ACTIONS OR LOSSES FOR BODILY INJURY, PROPERTY DAMAGE, WRONGFUL DEATH, EMOTIONAL DISTRESS, LOSS OF SERVICES OR OTHER DAMAGES OR HARM, WHETHER TO YOU OR TO THIRD PARTIES, WHICH MAY RESULT FROM YOUR USE OF THE SERVICES OR CHANGES THAT YOU MAY MAKE AS A RESULT OF YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION, CHANGES TO YOUR DIET AND EXERCISE.
Grant of License
For as long as you comply with these Terms of Service, we grant you a non-exclusive, non-sublicensable, revocable, non-transferable license to use the Services through the Exponential Healthcare Sites.
The Services, including the Exponential Healthcare Sites, may not be reproduced, duplicated, copied, modified, sold, resold, distributed, visited, or otherwise exploited for any commercial purpose.
When accessing the Services through downloaded Exponential Healthcare Apps, you acknowledge and agree that you have not entered into any agreement with the Exponential Healthcare App provider regarding the Exponential Healthcare Apps or the Services.
As such, we are responsible for the Exponential Healthcare Apps, any maintenance and support services needed or any claims that could be made regarding the Exponential Healthcare Apps.
User Content and Intellectual Property
“User Content” means any content that users upload, post or transmit (collectively, “Post”) to or through the Services including, any text, comments and other works subject to protection under the laws of the United States or any other jurisdiction.
Exponential Healthcare allows you to Post User Content to the Services. We do not pre-screen User Content, but we reserve the right to remove, disallow, block, or delete any User Content at our sole discretion.
Exponential Healthcare does not guarantee the accuracy, integrity, appropriateness, availability, or quality of any User Content, and under no circumstances will Exponential Healthcare be liable in any way for any User Content.
You agree that no Information you Post on the Services will
- Be or could be interpreted to be abusive, bullying, defamatory, harassing, harmful, hateful, inaccurate, infringing, libelous, objectionable, obscene, offensive, pornographic, shocking, threatening, unlawful, violent, vulgar, or in violation of any applicable laws (including laws related to speech); or promote any bigotry, discrimination, hatred, intolerance, racism, or inciting violence (including suicide) (collectively, “Objectionable Content”),
- Infringe on the copyrights or other intellectual property rights of any third party,
- Violates the privacy right of any third party,
- Violates these Terms of Service or
- Otherwises violate any applicable law.
If you encounter any Objectionable Content please report it immediately via email to the address: [email protected].
Please note that as an end user of the Exponential Healthcare Apps you also have the ability to immediately “Hide” content, or “Block” all content from any user who Posts content that you find objectionable within the Exponential Healthcare Apps
The Exponential Healthcare Sites and the Services, all software (source code and object code) related thereto, all content provided by us or our affiliates or agents, all processes, designs, techniques, concepts, improvements, modifications, inventions and discoveries related to the Exponential Healthcare Sites and the Services, all trademarks, copyrights, service marks, patents, applications therefore, trade secrets and other intellectual property rights appurtenant thereto and any derivative works thereof related to the Exponential Healthcare Sites and the Services are and shall remain our exclusive property.
No use of the Exponential Healthcare Sites and the Services shall be deemed to transfer title, or grant a license to any of the foregoing.
You may not duplicate, copy, or reuse any portion of our visual design elements or concepts without our prior express written permission. Furthermore, you shall not, nor permit any other party to:
Disassemble, decompile, decrypt, or reverse engineer, or in any way attempt to discover or reproduce source code for any part of the Exponential Healthcare Sites and the Services;
Alter, modify, or prepare derivative works based on the Exponential Healthcare Sites and the Services or any materials related thereto; or
Use any part of the Exponential Healthcare Sites and the Services or any materials related thereto to create, invent or develop any computer program or other invention, work or device that performs, replicates, or utilizes the same or substantially similar functions as the Exponential Healthcare Sites and the Services or any materials related thereto.
If you believe any Information on the Exponential Healthcare Sites or Services violates any of these Terms of Service or our policies, please report it immediately via email to the address: [email protected].
If any Information you share to the Exponential Healthcare Sites or Services violates these Terms of Service or our policies, we reserve the right to:
Remove your content
Restrict or disable your ability to share content to the Exponential Healthcare Apps from your account, or
Temporarily or permanently suspend your account.
Cancellation and Termination
You will be solely responsible for cancelling your account.
You may request the deletion of your account and/or any and all associated data from Exponential Healthcare Sites and Services by submitting a written request via email to the address [email protected].
An email request to cancel your account is not a proper cancellation until you have received direct confirmation from an agent of Exponential Healthcare.
We have the right to at any time suspend or terminate your account and refuse any and all current or future use of the Exponential Healthcare Sites and the Services for any reason or no reason. We cannot guarantee that your Information will be available to you following a cancellation, or suspension.
Modifications to the Exponential Healthcare Sites and Services
We reserve the right to at any time and from time to time modify, upgrade or discontinue, temporarily or permanently, the Exponential Healthcare Sites and the Services that we offer, with or without notice.
We may upgrade the Exponential Healthcare Sites and our Services and you agree that this Agreement will apply to such upgrades.
You agree that we will not be liable to you or to any third party with respect to any such modification, upgrade or discontinuance of the Exponential Healthcare Sites and the Services.
You agree to indemnify and hold harmless Exponential Healthcare, its parents, subsidiaries, affiliates, officers, partners and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Exponential Healthcare Sites and Services, use of your account by any third party, your violation of these Terms of Service, or any infringement by you or any third party using your account.
Limitation of Liability
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT EXPONENTIAL HEALTHCARE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF EXPONENTIAL HEALTHCARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:
THE USE OR THE INABILITY TO USE THE WEBSITE OR THE SERVICES;
THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES RESULTING FROM ANY DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE WEBSITE OR THE SERVICES;
UNAUTHORIZED ACCESS TO TRANSMISSIONS OR ALTERATION OF YOUR INFORMATION;
STATEMENTS OR CONDUCT OF ANY THIRD PARTY WITH RESPECT TO THE WEBSITE OR THE SERVICES;\
OR ANY OTHER MATTER RELATING TO THE WEBSITE OR THE SERVICES.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE WEBSITE OR THE SERVICES EXCEED ONE HUNDRED U.S. DOLLARS (U.S. $100.00).
YOUR PRIVACY IS CRITICAL TO US. WE RESPECT YOUR PRIVACY AND COMPLY WITH THE GENERAL DATA PROTECTION REGULATION WITH REGARD TO YOUR PERSONAL INFORMATION.
FOR THE PURPOSES OF THESE TERMS AND CONDITIONS:
- ‘DATA PROTECTION LAWS’ MEANS ANY APPLICABLE LAW RELATING TO THE PROCESSING OF PERSONAL DATA, INCLUDING, BUT NOT LIMITED TO THE GDPR.
- ‘GDPR’ MEANS THE GENERAL DATA PROTECTION REGULATION.
- ‘DATA CONTROLLER’, ‘PERSONAL DATA’ AND ‘PROCESSING’ SHALL HAVE THE SAME MEANING AS IN THE GDPR.
- BEFORE OR AT THE TIME OF COLLECTING PERSONAL DATA, WE WILL IDENTIFY THE PURPOSES FOR WHICH INFORMATION IS BEING COLLECTED;
- WE WILL ONLY PROCESS PERSONAL DATA FOR THE PURPOSES IDENTIFIED;
- WE WILL RESPECT YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA; AND
- WE WILL IMPLEMENT TECHNICAL AND ORGANIZATIONAL MEASURES TO ENSURE YOUR PERSONAL DATA IS SECURE.
FOR ANY INQUIRIES OR COMPLAINTS REGARDING DATA PRIVACY, YOU CAN E-MAIL: [email protected].
YOUR USE OF THE WEBSITE OR THE SERVICES IS AT YOUR SOLE RISK.
THE WEBSITE OR THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DO NOT WARRANT THAT:
- THE WEBSITE OR THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS,
- THE WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE,
- THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR THE SERVICES WILL BE ACCURATE OR RELIABLE,
- THE QUALITY OF THE WEBSITE OR THE SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE OR THE SERVICES WILL MEET YOUR EXPECTATIONS, AND
- ANY ERRORS IN THE WEBSITE OR THE SERVICES WILL BE CORRECTED. WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
You acknowledge and agree that Exponential Healthcare may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Exponential Healthcare Sites and the Services.
We reserve the right to modify these Terms of Service from time to time at our sole discretion.
Any such modification will be effective immediately upon our posting of the revised Terms of Service on our Sites. We will provide no other notice to you. It is your responsibility to review our Terms of Service from time to time to ensure that you continue to agree with our Terms of Service.
If you no longer agree to these Terms of Service after a modification, you must immediately cease using the Exponential Healthcare Sites and the Services. All new or modified features related to the Exponential Healthcare Sites and the Services, including the release of new features, tools and resources, will be subject to this Agreement.
You agree that you will not modify, adapt or hack the Exponential Healthcare Sites and the Services or modify another application or website so as to falsely imply that it is associated with the Exponential Healthcare Sites and the Services or Exponential Healthcare.
You agree that you will not reproduce, duplicate, copy, sell, resell or exploit all or any part of the Exponential Healthcare Sites and the Services.
You understand that the technical processing and transmission of the Exponential Healthcare Sites and the Services, including your Information, may be transferred unencrypted and involve:
- Transmissions over various networks; and
- Changes to conform and adapt to technical requirements of connecting networks or devices.
You agree that you will not upload, post, host, or transmit unsolicited email, SMS or “spam” messages.
You agree that you will not transmit any worms or viruses or any code of a destructive nature.
This Agreement shall be governed by the laws of the Commonwealth of Hawaii, USA without respect to its conflict of laws principles.
The Exponential Healthcare Sites and the Services are controlled and operated from the United States, and we make no representations that they are appropriate or available for use in other locations.
The failure of Exponential Healthcare to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and the other policies, terms and conditions referred to in these Terms of Service constitute the entire agreement between you and Exponential Healthcare and govern your use of the Exponential Healthcare Sites and the Services, superseding any prior agreements between you and Exponential Healthcare.
You may not assign these Terms of Service to any party. If any provision of these Terms of Service is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms of Service will remain in full force and effect.
Effective January 24, 2022
We may use a variety of services offered by third parties to help maintain, deliver and improve the experience of our Website and Services.
If any third parties are given access to your personally identifiable information, we will limit the use of such personally identifiable information only to provide the services to us which we have requested.
In the spirit of transparency we have provided a list of third parties who may directly or indirectly collect your personal information.